Choosing the right payment terminal can make or break your daily operations. A dojo machine offers more than just card processing; it provides a complete payment ecosystem designed to streamline your business transactions.
We’ve found that businesses need reliable payment solutions that work independently or integrate seamlessly with existing systems. Dojo delivers on this front with next-day funding seven days a week, including weekends and Bank Holidays, at no additional cost. The terminals can be used on the go, at the till, or around your premises, offering flexibility that adapts to your business needs.
In this article, we’ll explore why Dojo stands out, including its smart terminal technology, comprehensive integrations, security features, and superior support services.
Why Dojo Stands Out for Business Transactions
Smart Terminal Technology
Payment processing needs to happen fast without technical complications. Dojo uses the PAX A920 smart POS terminal, which features a 5″ HD touchscreen that makes navigation intuitive. The built-in receipt printer eliminates the need for separate hardware, while the terminal operates independently or integrates with compatible POS systems.
Transaction speed matters when you have customers waiting. Our dojo machine processes payments 58% faster than the market average, which directly translates to shorter queues and improved customer satisfaction. The touchscreen interface accepts chip and PIN or contactless payments reliably, allowing staff to complete transactions in seconds.
The terminal software handles basic payment functions efficiently. You can enter transaction amounts manually or integrate with your POS system to avoid manual entry altogether. This flexibility makes the dojo suitable for businesses at different stages of digital adoption.
Built-In 4G and WiFi Connectivity
Network failures can halt your business operations. Dojo addresses this with dual connectivity that includes both WiFi and 4G through a built-in SIM card with unlimited, free data. The system achieves 99.99% uptime by automatically switching between networks when one connection drops.
During real-world testing, this automatic network switching allowed card acceptance anywhere through the mobile network. The 4G connection serves as a backup if local WiFi stops working, ensuring you capture every sale without delays or downtime.
This always-on connectivity proves particularly valuable for businesses operating in areas with unreliable internet or those requiring mobility. The device maintains strong connections whether you’re working indoors, outdoors, or moving between locations.
Comprehensive Payment Brand Support
Customer payment preferences vary widely. Dojo terminals accept all major card brands including Visa, Mastercard, American Express, Discover, and Diners Club. This broad acceptance ensures you never turn away a sale because of payment method limitations.
Mobile wallet support extends to Apple Pay, Google Pay, and Samsung Pay[43], catering to customers who prefer contactless digital payments. The system handles both chip and PIN transactions alongside contactless payments up to £100.
For online and remote transactions, Dojo accepts Mastercard, Visa, Amex, Discover, Diners Club, Apple Pay, and Google Pay through its online payment platform. As a fully-fledged acquirer and principal member of major card schemes, Dojo manages the entire payment process without requiring third-party gateways.
Seamless Integration with Business Operations
Running a business requires systems that work together without friction. A dojo machine connects with over 450 POS providers, allowing you to maintain your current setup while gaining enhanced payment capabilities. The integration happens through API connections that link seamlessly with systems like Lightspeed and Square.
Over 600 POS Provider Integrations
We don’t force you to change your existing infrastructure. Dojo partners with over 450 leading EPOS providers, eliminating the need for expensive additional hardware. The amount automatically pushes from your EPOS to your card machine, helping you power through queues and serve customers faster.
The system operates in both integrated and non-integrated modes. If your EPOS system goes down, you can switch to standalone mode and continue taking secure payments from customers. This dual functionality ensures continuous cash flow regardless of technical issues with other systems.
Automatic Sales Reporting
Real-time transaction data flows through the cloud-based platform without manual intervention. You get access to transaction breakdowns, peak trading times, and top-selling products through an overview dashboard. The system sends notifications when funds transfer, keeping you informed about your cash flow.
Dojo Intelligence, included with the Plus plan, tracks customer behavior, sales trends, and repeat versus new customers. This data helps you make informed decisions without purchasing separate analytics software.
Multi-Terminal Management
Businesses operating multiple locations need centralized control. The platform allows you to register and configure devices across different sites while monitoring their status for quick troubleshooting. You can assign terminals to specific functions, customize settings, and track transaction history per device.
Tipping Functionality for Hospitality
For the purpose of improving staff earnings, the dojo machine offers a customizable tipping system with seven percentage-based values. You select three default percentages to present to customers on a single screen. Options range from 10% to 25%, with choices for custom amounts or declining.
In fact, NQ64 bars experienced a £3,000 tip increase after switching to Dojo. The simple one-click process speeds up transactions while giving staff opportunities to earn more. Different locations can adjust percentage options based on their customer base, with some venues selecting higher values like 17.5%, 20%, and 22.5%.
The system can optimize service by printing and splitting bills at the table, allowing servers to add tips without returning to the till. This table-side functionality proves particularly valuable for busy restaurants.
Enhanced Security and Compliance Features
Payment security concerns keep business owners awake at night. Data breaches, fraudulent transactions, and compliance requirements create constant pressure to protect customer information while maintaining smooth operations.
PCI-DSS Compliance Support
Compliance reporting typically consumes valuable time. Dojo simplifies this process, allowing merchants to report PCI compliance in as little as two minutes by answering just two questions for in-person transactions. Point-to-point encryption comes standard with all dojo machines, protecting sensitive data from the moment a card gets tapped. This encryption prevents data breaches that can damage both finances and reputation.
Secure Payment Processing
Every transaction runs through full PCI-DSS compliance protocols with point-to-point encryption. The dojo machine uses advanced encryption technology to secure all payment types, ensuring sensitive data stays protected throughout the process. EMV chip card compatibility adds another security layer, making the terminals capable of processing chip-enabled cards. This technology reduces fraud risk by validating both the card and the person using it.
Fraud Protection Measures
Real-time fraud detection works continuously in the background, monitoring every transaction. The always-on detection algorithm spots and blocks in-person fraud attacks in less than 30 milliseconds. This system identifies unusual customer-level transactions, flags them as fraudulent, and blocks the associated payment card across the entire Dojo network. The fraud detection model adapts rapidly to the latest card data, providing instant protection for every business using dojo card machines. This multi-layered approach delivers an average 45% reduction in fraud losses and fraud-related chargebacks.
Superior Support and Service Experience
Technical issues don’t wait for convenient business hours. When your payment terminal stops working, every minute of downtime translates to lost revenue and frustrated customers.
Extended Tech Support Hours
Our tech experts provide assistance seven days a week from 8am to 11pm. This extended coverage means you get help during peak evening hours when many businesses experience their highest transaction volumes. Whether you encounter issues on a Tuesday afternoon or Saturday night, support remains accessible.
Remote Terminal Assistance
If you need immediate card machine support, the team can log in remotely to fix your dojo machine. This capability eliminates waiting for on-site technicians. Remote access allows support staff to diagnose problems, update software, and resolve configuration issues within minutes rather than hours.
Seven-Day Customer Service Availability
Account support operates Monday through Sunday from 8am to 6pm. You can reach the team at 0800 044 3550 for assistance with billing inquiries, account settings, and general questions. Fast response times help minimize disruptions for businesses reliant on dojo services.
The combination of extended hours, remote assistance capabilities, and seven-day availability ensures you receive help when needed rather than waiting until standard business hours resume.
Conclusion
A reliable payment terminal shapes your business success every day. Dojo delivers that reliability through fast processing, 99.99% uptime, and seamless integrations with your existing systems. The combination of advanced security, extended support hours, and next-day funding creates a payment solution that works as hard as you do.
Consequently, you can focus on growing your business rather than worrying about payment infrastructure. The right terminal isn’t an expense; it’s an investment in smoother operations and happier customers.
